Account Manager

Account Manager

Job Summary of Account Manager:

The selected candidate will manage strategic account relationships and drive financial sales growth within an assigned portfolio of mid-market clients. This role involves identifying incremental revenue opportunities, maintaining customer retention, and delivering customized solutions that align with business needs. The ideal candidate will demonstrate a strong ability to cultivate relationships, drive sales performance, and provide exceptional customer service.

Job Duties and Responsibilities of Account Manager:

• Meet or exceed monthly sales quotas by identifying and closing new revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Develop and implement account strategies for assigned customers to maximize sales and retention.
• Conduct regular account meetings to ensure alignment of Comcast Business Services with client needs.
• Deliver tailored solutions for clients, focusing on advanced voice, Metro Ethernet, and other business-class products.
• Act as the primary escalation point for customer issues, ensuring prompt resolution and satisfaction.
• Collaborate with internal teams to create effective account management plans and optimize sales efforts.
• Engage with executive-level decision-makers to present Comcast Business solutions.
• Monitor sales performance, forecast revenue opportunities, and maintain accurate pipeline management.

Qualifications and Experience of Account Manager:

• Bachelor’s degree in business, marketing, communications, or a related field preferred.
• 5-7 years of experience in sales, account management, or business development.
• Proven success in direct selling, client relationship management, and revenue growth.
• Strong negotiation, presentation, and problem-solving skills.
• Knowledge of data networking, VoIP, and other business connectivity solutions.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in CRM software, sales analytics, and Microsoft Office Suite.

Benefits of Account Manager:

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Commission and performance-based incentives.
• Employee discounts on Comcast services.
• Professional development and career growth opportunities.

Salary:

Base pay of $67,500 - $140,000 per year, with commission and performance-based incentives.

About Company:

Comcast is a Fortune 50 leader in media and technology, driving innovation to create the world’s best entertainment and online experiences. The company is at the forefront of industry advancements, delivering cutting-edge products and services to millions of customers. Comcast fosters a culture of collaboration, diversity, and professional growth, providing employees with opportunities to make an impact while advancing their careers.